New Job? Start Off On The Right Foot: 4 Key Wins That Demonstrate Your Leadership

Business Team

Starting a new job is both exciting and stressful. 

You look forward to tackling new challenges but all the unknowns that come with a new role can make it feel daunting.  I feel your pain because I’ve been there myself.  Here’s the great news; there are 4 key things you can do to set yourself up for success and transition smoothly.

What does my boss expect?  What does success look like for the organization? Who are the key stakeholders I need to...

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How This One Powerful Tool Leads To Improved Customer Satisfaction

Empathy Map Sample

As a successful business owner, you know the customer is the boss.  Always.  That’s why you work hard to exceed your customers’ expectations by staying hyper-focused on their needs, desires, experience, and pain points as it relates to your product or service.  This customer-centric focus allows you to make necessary changes that keep them coming back year after year.  There are many ways of doing this but a powerful tool created by Dave Gray called the Empathy Map is an impactful...

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Seven Proven Steps to Demystify the Magic of Self-Reinvention


Has your career ever felt like a dead-end road?  Are you missing passion and inspiration in your work?  Have you ever wanted to reinvent yourself into the person you always wanted to be but don’t know where to start?  Me too.  This post is for you.

My Story:

Life has a way of throwing a few curve balls our way to keep us on our toes.  One got thrown my way in June of 2016 when I got laid off my job during an organizational restructure.  I had dedicated almost...

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